Prices, renewals, and reminder emails

Transparent pricing

Every extension has two prices we show together: the registration price (first year) and the renewal price (following years). We don't use bait pricing that jumps at renewal: what you see is what you'll pay.

One price, every year

It's common in this industry to advertise a nearly free first year and then charge five or ten times more from the second one on. We don't, and not out of goodwill: our price is always calculated from the renewal cost, never from the first-year teaser.

That means the number you see when you buy is the number you'll see every year. No surprise on the anniversary — which is exactly when people find out their one-dollar domain costs twenty-one.

If your extension shows no price

When searching, you may find a domain marked as free but with no buy button, and a note saying we don't sell that extension yet. That's not a bug: we only publish a price for an extension once it's confirmed with the registrar.

We'd rather tell you that than show you an estimate that changes at checkout. Write to us and we'll register that extension for you.

When and how does it renew?

Domains are registered for terms of a year or more. On each domain's page in your dashboard there is an auto-renewal switch that YOU control:

• On: we charge you before expiration and, only if the payment completes, the domain renews. Nothing ever renews without your payment.
• Off: the domain will expire on its date; we warn you well ahead so you can decide.

Renew for as many years as you want

You don't have to wait for the automatic charge. On your domain's page you'll find the Renew this domain card:

1. Choose the number of years, starting at one. Each option shows its total price.
2. Check the summary: the amount due, the price per year, and the date your domain would be paid through.
3. Tap "Pay for renewal" and pay by card on the secure checkout page.

The years are added to your current expiration date, so renewing two months early never costs you those two months. Your domain renews as soon as the payment is confirmed, and you'll get an email with the new date.

The limit comes from the international domain rules: a domain can be paid up to ten years from today at most. That's why a domain expiring soon allows up to nine more years, and one that's already renewed far ahead allows fewer.

Pay the invoice from the email

If auto-renewal is on, you'll get the invoice by email before your domain expires. Open it from the link in the email and tap "Pay this invoice". You don't need to sign in. Once you pay, that same invoice is marked as paid; you'll never end up with two open invoices for the same renewal.

The emails you'll get

So you never lose your domain, we remind you several times at your account email:

When	What you get
~60 days before	First expiration notice
~30 days before	Notice + renewal invoice
~15 days before	Reminder of pending renewal
~7 days before	Urgent notice
~1 day before	Final notice before expiration
At expiration	Expired-domain notice and grace period

Important: keep your account email up to date; it's the only channel we use to reach you. Also check your spam folder and mark our emails as safe.

What if I don't renew in time?

Most extensions have a grace period (days after expiration when you can still renew at the normal price, though the domain stops working). After that comes a redemption period where recovering the domain carries a high extra cost. Beyond that, the domain is released and anyone can register it. Don't let it get there: renew on the first reminders.